Terms & Conditions
Last updated: September 2026
1. Scope of Services
Alfa Imagination provides website design, development, CMS setup, Google Ads campaign configuration, SEO setup, and workflow integrations. Our $999 express package covers a custom 6-page responsive website completed within 72 hours from client content and onboarding receipt.
2. 72-Hour Delivery & Client Cooperation
Our guaranteed 3-day turnaround clock commences once the client has provided all necessary onboarding information (such as preferred colours, basic services/offer list, and domain/hosting access). Delays caused by pending client approvals or third-party DNS propagation are exempt from the 72-hour window.
3. 100% Client Ownership & Zero Lock-In
Upon receipt of final payment, you own 100% of your website code, design assets, and content. We never hold your website or domain hostage. You are free to host with us or transfer to any provider of your choice without exit penalties.
4. Pricing & Payments
All listed pricing is in Australian Dollars (AUD). Promotional packages (such as the $999 offer) represent fixed, one-off charges plus applicable GST. Additional scope requested beyond the agreed 6 pages or outside standard specifications will be quoted transparently prior to work.
5. Money-Back Guarantee & Revisions
We stand behind our craftsmanship. We provide revision rounds during the build. If we fail to deliver a functional preview within our agreed delivery timeframe without client-side delay, you are entitled to a full refund as outlined in our 72-Hour Guarantee.
6. Refund & Cancellation
Change-of-mind refund requests must be submitted within 1 day (24 hours) of purchase. Once this period has passed, voluntary change-of-mind refunds are generally not available, particularly where work has commenced or costs have been incurred. This policy does not exclude or limit any rights or remedies available under the Australian Consumer Law.
7. Governing Law
These terms are governed by and construed in accordance with the laws of Queensland and the Commonwealth of Australia.
8. Contact
For legal enquiries or questions regarding these terms, reach out at [email protected].